Returns & Exchanges

We want you to be fully satisfied with your purchase from the official Newcastle United Store. If you are not happy with your order, you can return any unworn and unwashed items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack the products in their original packaging, ensuring all tags are attached and a copy of the packing slip is included inside.

• 3.
  Attach the Shipping Label

  Download and print your prepaid return shipping label from the portal and affix it clearly to the outside of your package.

• 4.
  Drop Off and Track

  Take your parcel to any authorized drop-off location and keep your tracking receipt until your refund has been processed by our team.